Hôtel du Mont Dore

 LEGAL TERMS
***

Publisher

The website accessible, in particular, at hotel-dumontdore.com (hereinafter referred to as the "Site") is published by SASU RAPHAEL BATIGNOLLES, a company incorporated under French law with a share capital of 37, 000 Euros, registered in the Paris Trade and Companies Register under number Paris B 440 942 498, with an intra-community VAT number FR94440942498 and whose registered office is located at 19 Rue du Mont Dore 75017 Paris; telephone number +33 1 88 61 59 32 (hereinafter referred to as "").

Access to the Site and use of its content are subject to the terms of use described below. The fact of accessing and browsing the Site constitutes unreserved acceptance by the Internet user of the following details. The Site is hosted by Agence MMCréation, 32 avenue de Wagram - 75008 Paris ; e-mail: info@mmcreation.com

Official website: www.mmcreation.com - Publication manager: Mrs de Gramont

Terms and conditions of use

This site is available in various web languages (HTML, HTML5, Javascript, CSS, etc.) for greater ease of use and more attractive graphics. We recommend that you use modern browsers such as Internet Explorer, Safari, Firefox, Google Chrome, etc.
We make every effort to ensure that the information on this website is reliable and up-to-date.
However, errors or omissions may occur. Internet users must therefore ensure that the information is correct and notify us of any changes to the site that they consider useful. Hôtel du Mont Dore is in no way responsible for the use made of this information, or for any direct or indirect damage that may result.

Intellectual property rights

The Site as a whole, as well as each of its components (in particular, texts, diagrams, tree structures, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.) constitute intellectual works protected by the French Intellectual Property Code and by any other applicable international legislation.

Only Hôtel du Mont Dore is authorised (directly or through licences or authorisations) to use the elements making up the Site, the domain names, trademarks, models, etc., as well as the images and editorial content reproduced therein.

The use of all or part of the Site, in particular by downloading, reproduction, transmission, representation or dissemination for purposes other than consultation and use of the Site on a personal and private basis by the Internet user for non-commercial purposes is strictly prohibited. Violation of these provisions exposes its author to the penalties provided for both by the Intellectual Property Code, in particular for infringement of copyright and trademark rights, and by the Civil Code in terms of civil liability.

The creation of any hypertext link to any of the web pages or elements making up the Site is prohibited without the prior written authorisation of Hôtel du Mont Dore, which authorisation may be revoked at any time. Any content, Internet site or other site having a hypertext link directing to the Site or to any of the elements that make it up are not under the control of Hôtel du Mont Dore, which consequently declines all responsibility (in particular, editorial responsibility) concerning access to these sites and their content.

WEBSITE availability

Hôtel du Mont Dore makes every effort to keep the site permanently accessible but is under no obligation to do so. Hôtel du Mont Dore may therefore interrupt access to the site, in particular for maintenance or updating purposes, or for any other reason, in particular technical or editorial, without prior notice or prior information to Internet users, and Hôtel du Mont Dore may not be held liable for the consequences of such interruptions, either to Internet users or to any third party.

Furthermore, shall not be held liable if Internet users are unable to access all or part of the site due to any technical fault or problem, including but not limited to the following

• Internet network failure and/or congestion,
• failure of Internet service providers,
• human or electrical error,
• any malicious intervention,
• any software or hardware malfunction,
• force majeure.

Cancellation or modification of a reservation for a service

For accommodation services (reservation of rooms in an establishment or other types of accommodation), the customer is reminded that he/she does not have the right of withdrawal provided for in article L. 221-18 of the Consumer Code, in accordance with article L. 221-28 paragraph 12 of the Consumer Code, which excludes this right for contracts relating to the provision of accommodation services that must be provided on a specific date or during a specific period.

For each service booked, the special terms and conditions specify how the booking may be cancelled and/or modified.

Bookings made in advance cannot be modified and/or cancelled. Deposits (sums paid in advance) will not be reimbursed. In this case, this is mentioned in the special conditions.

Where permitted by the special conditions:

• cancellation of a reservation for a service can be made directly on the website via the "Modify or cancel a reservation" section;
• a service reservation may be modified directly on the website via the "Modify or cancel a reservation" section or directly with the establishment, whose contact details, including telephone number, are specified on the confirmation of the reservation sent by e-mail.

If a service is interrupted for reasons for which the customer is responsible, the full price agreed will be collected. In the case of a reservation with prepayment before the stay, no refund will be given.

The customer must leave the establishment's room before the time indicated by the establishment. Failure to do so will result in an additional night being charged.

Telephone canvassing

In accordance with article L.223-1 of the French Consumer Code, consumers who do not wish to be the subject of commercial canvassing by telephone may, free of charge, register on an opposition list against telephone canvassing. This list can be accessed via the following website: www.bloctel.gouv.fr.

Disputes

These website terms and conditions are governed by French law and any dispute or litigation arising from the interpretation or execution of these terms and conditions shall fall within the exclusive jurisdiction of the courts having jurisdiction over the company's registered office.
The reference language for the settlement of any disputes shall be French.

Consumer mediator

The customer is informed by the of the possibility of having recourse, in the event of a dispute relating to these general terms and conditions, to a conventional mediation procedure or any other alternative dispute resolution method, under the conditions set out in Title I of Book VI of the French Consumer Code.

After contacting the management of the and failing a conclusive response within 60 days, you may contact the CM2C mediator using the contact details below or on their website. You can also find out how to contact them there.

CM2C
Telephone: +33(0)1 89 47 00 14
Address: 14 Rue Saint Jean 75017 Paris
SIRET: N°831 213 871 00013
Legal form: Association Déclarée

• Details of how to contact the mediator are available by clicking on the following link: How to report a consumer dispute to CM2C
• The contact form for this mediator is available at the following link: Declaring a consumer dispute (cm2c.net).

Hôtel du Mont Dore also informs the Customer of the existence of a European platform for Online Dispute Resolution ("ODR") to which the Customer may have recourse. The Customer may access this platform via the following link: https://ec.europa.eu/consumers/odr/.

Disclaimer

Hôtel du Mont Dore makes every effort to ensure that the information published on the Site is accurate and up to date. It reserves the right to modify the content of the Site at any time and without prior notice.

Sites external to hotel-dumontdore.com with a hypertext link redirecting to the present site are not under the control of the , which consequently declines all responsibility for their content. The user is solely responsible for their use.